Enterprise Performance Management Blog
Looking at the Whole Picture: Customer Satisfaction (Pt. 10)
When patrons go to a restaurant, they go for more than the food. The food should be excellent, of course; but so, too, the ambiance and service. If any one of the three fails, the customer experience is less than exceptional. Only when the experience is remarkable do restaurants establish the customer loyalty that sets them apart. The gap between five stars and four is larger than it seems on first consideration. [...]
How to Connect Jedox and Tableau (TDE File)
The direct connectivity between both the two Self-Service applications Jedox and Tableau enables Tableau users to plan and forecast their data intelligently for sophisticated budgeting and planning across the organization. Jedox clients can seamlessly visualize their data in Tableau’s rapid-fire analytics ...
Jedox Receives 10 First-Place Rankings in The BI Survey 16
Jedox, a leading vendor of self-service Business Intelligence (BI) and Enterprise Planning solutions, has received top marks in The BI Survey 16, the world’s largest survey of Business Intelligence software users. Jedox performed especially well within the peer group for ...
What to Consider when Assessing Software Vendor Support
A recent post on Iconshots underscored the importance of solid vendor support in software selection: "Professional, comprehensive, and reliable support is a very important part of your purchasing decision. It may be of more importance in the early stages as you become familiarized with a new software package, but even further down the line support is likely to be vital." The blog, which focuses on visualization software, provides a useful checklist of what to consider when assessing any software vendor support [...]
Jedox Celebrates Top Contributions Across Its Global Partner Ecosystem with the 2016 Jedox Partner Awards
Jedox had the honor of distributing Jedox Partner Awards and recognizing 20 top performing business partners last night. The ceremony was held at the Jedox Global Partner Summit in Berlin and honored leading Jedox Partners for excellence in providing trusted, ...