Enterprise Performance Management Blog

1409, 2016

If You Build It, Will They Come? (Pt. 8)

By |September 14th, 2016|Thought Leadership|

In an earlier post, we noted the high failure rates of many IT implementations. While we listed a number of the factors, one that deserves further elaboration is user adoption. Far too often a new software solution is implemented and no one uses it. An AMR Research study showed that nearly 50 percent of companies faced serious challenges with business software changes and user adoption, while a survey of Fortune 500 executives cited “resistance” as the primary reason that changes failed in their organizations. It doesn’t matter how elegantly a new software solution fits into the IT infrastructure if business users don’t want to work with it. [...]

1908, 2016

The Need For Speed (Pt. 7)

By |August 19th, 2016|Thought Leadership|

If there’s anything that Google has done in the behavioral realm, it may be establishing the expectation of lightning-fast responses to any question one has in mind. Google and other high-speed engines have made instantaneous response a part of contemporary life, a fact that also applies to business. [...]

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