From spreadsheets to strategy: Churchill China’s journey with Jedox

Churchill China PLC, a global leader in the design, manufacture, and distribution of high-quality ceramic tableware, has built its reputation on craftsmanship and innovation over the last 225 years. But while the products evolved to meet modern demands, internal Finance processes didn’t keep pace.

For Matt Dunn, FP&A Manager at Churchill China, the state of financial operations reflected a common struggle in many legacy businesses. Despite advancements in enterprise resource planning (ERP) systems and spreadsheet tools, much of their work remained highly manual, transactional, and siloed. Reports were often generated through time-consuming exports and manipulations in Excel, which limited the agility of Finance and the accuracy of decision-making.

The business faced several critical challenges:

• Finance reporting processes were labor-intensive and prone to error
• Data had to be manually extracted and reshaped for use, slowing down performance reporting
• There was a lack of consistent, scalable access to financial insights for decision-makers
• Departments outside of Finance had limited visibility into planning data, hindering collaboration

In a fast-paced manufacturing environment with global reach, these inefficiencies were no longer sustainable. Churchill China needed an enterprise performance management (EPM) solution that could automate core processes, unify business data, and deliver timely insights to both Finance and the wider organization.

Once Churchill China chose Jedox at its EPM solution, Dunn was tasked with leading the adoption internally—and quickly became one of its strongest advocates.

Churchill China began its implementation with a focused use case: Improving how Finance handled ERP data and produced Profit & Loss (P&L) statements. Historically, pulling this information required several steps of extraction, transformation, and manual reporting—taking up valuable time that could be better spent on analysis.

With Jedox, the team now has a centralized, automated system to process ERP data and turn it into dynamic P&L statements. Instead of manipulating static spreadsheets, users can explore data interactively: Slicing and dicing information, comparing periods, and tracking key financial indicators in real time.

Key elements of the solution include:

• A powerful OLAP engine for real-time data processing and analysis
• Seamless integration with existing ERP systems
• An intuitive interface that makes it easy for users to self-serve insights
• A scalable foundation that supports future expansion into other departments

Since adopting Jedox, Churchill China has seen transformative improvements in how the Finance team works, how fast they can respond, and how clearly they can communicate insights across the business.

The automation of P&L and financial reporting has saved considerable time and eliminated data inconsistencies. The Finance team is now able to spend more time analyzing performance and advising the business, rather than chasing numbers. Managers across the company benefit from timely, trustworthy reports—delivered in a format they can explore and understand.

“It’s revolutionized how the Finance team takes information from the ERP and produces P&L statements and balance sheets,” said Dunn. “It’s scalable. You can slice and dice it, and you can do so much more with the P&L information alone.”

Importantly, this is just the beginning. Churchill China has laid out an ambitious plan to expand Jedox beyond Finance, with the next phases targeting Sales, Operations, and Manufacturing. The goal is to bring the entire organization into the same planning and performance environment, enabling true cross-functional collaboration. With Jedox, every team at Churchill China will be speaking the same language—from Sales to Marketing to Manufacturing.

Churchill China expects the investment in Jedox to pay for itself within a year. More importantly, they see it as a long-term foundation for strategic transformation, enabling smarter planning, faster decisions, and a culture of data-driven performance.

“We hope to take it from not just being Finance, but also Sales, Operations, and Manufacturing. So, we’re going to incorporate the whole company into our Jedox solution.”

Matt Dunn, FP&A Manager