Trust 2018-05-14T15:38:17+00:00

Jedox Trust

Success is built on Trust. Your business is built on trust. You expect the same from your software provider. As a leading software provider we’re dedicated to building and maintaining your trust.

We keep your data safe

Jedox knows your data is one of your most valuable assets and our top priority is to deliver our product with robust security measures to keep your data safe, private, confidential therefore keeping your business protected.

Jedox Support portal

The Jedox Support Portal – https://support.jedox.com – is our web-based support service for customers with a Support Contract. From within this site you may:

  • Log a new support query with Jedox Support

  • View the status of open queries logged with Jedox Support

  • View your support query history

  • Access our Support Knowledge Base (“KB”) and Frequently Asked Questions (“FAQ”)

  • Download product documentation

  • Submit your feedback on Jedox product and services

Transparent:
View the current processing status of all of your company’s support tickets at any time.

Traceable:
Maintain an overview of active and archived support cases.

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