Jedox Trust

As a leading software provider we are dedicated to building and maintaining trust.

Jedox understands that data is a valuable asset and our top priority is to deliver our product with robust security measures to keep data safe, private and confidential.

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Security

We keep your data safe

Jedox knows your data is one of your most valuable assets and our top priority is to deliver our product with robust security measures to keep your data safe, private, confidential therefore keeping your business protected.

Data Protection Policy

Description of how we protect the data we collect.

Read more about Data Protection

Jedox TOMs

The technical and organisational measures we use to keep data secure for privacy and confidentiality

Learn more about Jedox TOMs

Jedox Vulnerability Disclosure Policy

This policy serves to provide you with information relevant to the submission of vulnerabilities in Jedox products.

Learn more about Vulnerability Disclosure

EU GDPR

A link to the clauses for the European Union General Data Protection Regulation

Learn more about EU GDPR

Jedox KnowledgeBase

Search our Knowledge Base and Online Documentation

Search the KnowledgeBase

Jedox Cloud FAQs

Have your most important questions around infrastructure, connectivity and onboarding process answered in our FAQ

Go to FAQs

Jedox Cloud Console

You can use the Jedox Cloud Console to administer your Jedox Cloud instances.

Learn more about Cloud Console

Jedox Cloud Status

Check out Jedox Cloud system uptime

Check Cloud Status

Jedox Cloud Events

Check out Jedox Cloud events and announcements

Learn more about Cloud Events

Jedox Support

The Jedox Support Portal is our web-based support service for customers with a Support Contract.

Contact Support

Additional Resources

Below is a list of additional resources about Jedox world-class security:

Audits

Jedox undergoes annual audits which are performed by an independent, third-party organisation.

The audits are for ISO 27001:2017, ISO 9001:2015, SOC 2, SOC 3, CSA Star Level 1 and Level 2

Iso 9001 Zertifikat
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