In this blog, we sort through five independent studies and sources that collect detailed feedback from a large number of actual Enterprise Performance Management software users. These surveys show customer satisfaction with vendors and their products.
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Jedox Rated #1 in Product and Performance Satisfaction, Project Length and Voted as a Leader in 9 Other KPIs for integrated performance management products in World’s Largest Survey of BI End-Users [...]
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Jedox announced today they are rated as an “Overall Leader” in the Dresner Advisory Services’ 2017 Wisdom of Crowds® Enterprise Planning Market Study, placing in both top quadrants that were featured in the report. This distinction is Jedox’s second outstanding Dresner ranking this year after receiving top-scores in the Dresner 2017 Wisdom of Crowds® Business Intelligence Market Study. [...]
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Jedox AG, a leading vendor of Enterprise Planning and Business Intelligence software, received top scores in the world’s largest survey of planning users: Jedox ranked #1 for ten categories in its peer group of “development-oriented planning solutions”, including Planning Functionality, Ease of Use, and Business Value. The survey findings were presented today at an industry-leading conference on “Integrated Planning & BI” hosted by the Business Application Research Center (BARC). [...]
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The promise of the cloud is a great and fulfilling one. Everything is simple and fast; there is no hassle with IT provisioning and the flexibility is endless, yet that’s a promise that can also be misleading. Why am I saying that? Today, vendors come to potential customers with a cloud solution that requires them to adjust their processes to the solution as well as loosen their data governance [...]
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When patrons go to a restaurant, they go for more than the food. The food should be excellent, of course; but so, too, the ambiance and service. If any one of the three fails, the customer experience is less than exceptional. Only when the experience is remarkable do restaurants establish the customer loyalty that sets them apart. The gap between five stars and four is larger than it seems on first consideration. [...]
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