Customer Success Story:
Jedox and Salesforce deliver joint sales success for Zimmer: One unified sales platform delivers insight to 2,500 users
Zimmer is a worldwide leader in musculoskeletal health care, developing innovative joint replacement systems. Zimmer has a global workforce of 9,000 employees and generated sales of $ 4.7 billion in 2014. Zimmer drives sales performance with a Jedox Web solution embedded in its existing CRM solution Salesforce.com. More than 2,500 users worldwide now access current, personalized insight, including integrate SAP financial data, all directly from Salesforce.com. This saves time and supports targeted sales activities.
“The query performance and dashboard refreshes are just sensational,” says Udo Stang, Head IT Germany and Project Manager Salesforce.com Europe, Zimmer Germany GmbH.
At a glance:
- Region: Europe, Asia, USA
- Industry: Healthcare, manufacturing (orthopedic technologies)
- Departments: Sales, IT
- Solution: Sales performance, management dashboards
- System environment: Salesforce.com, SAP