In world’s largest end-user survey, Jedox scores first-class in 12 categories within its peer group “Development-oriented planning solutions”, including Customer Satisfaction, Price-to-Value, Performance Satisfaction, and Recommendation.
Germany, 10 May 2016: Jedox AG, the leading vendor for Enterprise Planning and Business Intelligence software, has received outstanding results in this year’s THE Planning Survey 16 by BARC. Jedox topped 12 categories in the international peer group “Development-oriented planning solutions”, including “Customer Satisfaction”, “Business Benefits”, “Ease of Use” and “Price-to-Value”. Furthermore, Jedox was top ranked in seven categories of other peer groups.
Dr. Christian Fuchs, Head of Research Business Intelligence & Data Management at BARC, congratulated Jedox on their outstanding results: “Jedox achieves great results in this year’s Planning Survey and is top ranked in many important KPIs across its various peer groups. Our survey revealed a high level of satisfaction with vendor, product and functionality among Jedox customers.”
Rapid, effective customer project implementation
In the “Development-oriented planning solutions” peer group, Jedox won the categories “Project Length” and “Project Success”, with its agile implementation satisfying customer requirements quickly. Jedox was also voted #1 in both “Vendor Support” and “Implementer Support”, thanks in part to the large network of more than 180 business partners worldwide.
Enterprise planning with high user benefits
Jedox’s “Ease of Use” received considerable praise in an international comparison. The intuitive user interface, in Excel, on the web and mobile simplifies planning and analysis for business users. Jedox also placed first in “Agility” and “Performance Satisfaction”, also at high data volumes. “Jedox’s user friendliness and the flexibility it offers to implement various planning and BI use-cases on one common platform are key factors influencing product satisfaction,” added Dr. Christian Fuchs.
Leading in customer satisfaction and price to value
Jedox scored first in “Customer Satisfaction”, with 94% of clients saying they would probably or definitely recommend Jedox. Jedox’s leadership in “Price-to-Value” clearly demonstrated Jedox’s advantage over cost-intensive, monolithic planning and BI systems.
Dr. Rolf Gegenmantel, Chief Marketing and Product Officer at Jedox, is thrilled with the results. “BARC THE Planning Survey shows that Jedox customers take advantage of greater transparency, faster planning processes and the simplicity of having one unified planning, analytics and reporting platform. We are proud of the outstanding customer feedback and will further simplify planning processes for organizations worldwide.”
A summary of THE Planning Survey results for Jedox are available for free: http://info.jedox.com/jedox-in-the-planning-survey-2016
About “THE Planning Survey”:
THE Planning Survey 16 by analyst BARC is the world‘s largest and most comprehensive survey of planning end-users. More than 1,200 people responded to “THE Planning Survey 16”. The survey examines planning and budgeting product selection and usage among users in 20 categories (KPIs). Vendors evaluated include Jedox, IBM, SAP, Oracle, Anaplan, and BOARD.