I am proud to share that for the third consecutive year, Jedox has been named an “Overall Leader” in the Dresner Advisory Services’ Wisdom of Crowds® Enterprise Planning Study and Business Intelligence Study. The two reports act as a barometer in their respective industries and confirm Jedox’s position as a Vendor Credibility leader and a Customer Experience Leader.
As you might already know, the reports are generated thorough end-user feedback and provide representative information and analysis on 13 Enterprise Planning vendors and 27 BI software vendors. The elaborate 33-criteria vendor performance measurement system provides buyers with key insights into planning and BI software supplier performance and allows them to compare current vendor performance to industry norms, as well as identify and select new vendors.
Not surprisingly, we are all extremely pleased with the recommendations from Jedox users, as well as the outstanding product scores we received. For example, in the Enterprise Planning report Jedox has shown improvements for nearly every measure across all categories including sales, value, product, technical support, consulting, and integrity. It is best in class for product completeness of functionality and maintains a perfect recommend score.
“In both Business Intelligence and Performance Management, Jedox generally scores above the overall sample and achieved key improvements across a majority of product, technology and sales measures in 2018,” said founder and chief research officer at Dresner Advisory Services, Howard Dresner. “Jedox remains an overall leader in both the Customer Experience and Vendor Credibility models and once again holds a perfect recommend score. In view of the results we congratulate Jedox on its Leadership placement for the third consecutive year.”