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CAN't start PALO 1.5

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Hassan

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1

Wednesday, November 1st 2006, 10:40am

CAN't start PALO 1.5

Hello i am new in this forum.
First thanks for your efforts in PALO dev..it's a great TOOL.
I have downloaded the 1.5 but i can't start the server (localhost).
I get the following error:

cannot start service PALOService on computer

detail :
See the end of this message for details on invoking

palopalo

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Wednesday, November 1st 2006, 12:44pm

hello,

i have the same problem. prior my .net 1.1 and palo 1.0c worked fine. the i deinstalled both and installed .net 2.0 and palo 1.5.
i get the same error and the excel add-inn won't show up. any clues?
my os is windows xp, my excel is 2002. thanks

vargabor

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3

Wednesday, November 1st 2006, 1:06pm

RE: CAN't start PALO 1.5

I'd had the same problem.

I uninstallad Palo (and deleted manuall the c:\programme\Jedox directory.

After that I reinstalled Palo, and it's working properly.

Hassan

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4

Wednesday, November 1st 2006, 1:15pm

RE: CAN't start PALO 1.5

GOOD..thanks a lot..it works.

Samatar

palopalo

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Wednesday, November 1st 2006, 6:11pm

hello,

the trick with reinstalling worked for the server, but still the add-in won't load after starting excel. any ideas? thanks.

Silven

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Wednesday, November 1st 2006, 6:25pm

I am seeing the same thing.. Its not loading for my Office 2000 clients but its loading for my Office 2003 clients. I haven't made any headway yet

Marco Groeneveld

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Wednesday, November 1st 2006, 9:28pm

RE: CAN't start PALO 1.5

Just restart Excel and Palo is in the menu available. Also choice buttons and you see Palo in Excel 2003.

I did install first advanced but than I was not able to start the PALO server in Excel. I did reinstall standard and all works great.

I seems that the MIS sample excel sheet is not working anymore with Palo 1.5. Is this correct ?

Is there any documentation how to test the user security ?

Any idea when the Supervision server is available ?

Regards, Marco

Silven

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Wednesday, November 1st 2006, 10:13pm

Its not that simple for me.. Reboots.. Using the manual Icon, setting it to load with excel .. Making sure the add-in is lised and loaded.. It seems that the Add-in is not loading at all..

This post has been edited 1 times, last edit by "Silven" (Nov 1st 2006, 10:13pm)

Speedy1000

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9

Thursday, November 2nd 2006, 6:31am

I experienced the thame problems with Palo 1.5.
- NET 2.0 is installed
- Palo Server Manager is running
- but Excel AddInn does not load at all

I am using Office XP. May be there is a problem with this Office Version?
Did anybody install Palo 1.5 successful on Office XP / Office 2000?

Marco Groeneveld

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Thursday, November 2nd 2006, 7:39am

Yes.

I did see that if you start Excel you don´´t see the PALO menu. Just end Excel and start Excel again with the PALO shortcut on your desktop again and all there is.

MArco

Speedy1000

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Thursday, November 2nd 2006, 8:03am

I did exacly that. But it does not work. After starting the PALO shortcut Excel is loading but w/o the Palo Menu. (With Palo 1.0c it was working fine, but not with 1.5)
The problem seems to be somewhere else.

I had a Test version of Office 2007 running. With 1st Palo 1.5 Installation
the menu appered there (what I did not want). But after deinstallation of that and installation of Palo on Office XP it did not work.

Are you using Palo 1.5 with MS Office XP?

Regards
Dirk

palopalo

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Thursday, November 2nd 2006, 8:48am

Hello,

starting excel with the palo shortcut didin't work with as well. I remembered then a case with palo 1.0c and the com add-in manager with which you could include the proper dll in excel.
so i tried all the dll in the palo/de-DE folder (using german version) but all excel replies have been "not an excel add-in". maybe i got the wrong dll? any ideas?

Stephanie

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13

Thursday, November 2nd 2006, 6:24pm

RE: CAN't start PALO 1.5

Hi,

Quoted

Originally posted by Marco Groeneveld
Just restart Excel and Palo is in the menu available. Also choice buttons and you see Palo in Excel 2003.

I did install first advanced but than I was not able to start the PALO server in Excel. I did reinstall standard and all works great.

I seems that the MIS sample excel sheet is not working anymore with Palo 1.5. Is this correct ?


It should work. Open the file and use the workaround "Past Data function".

Quoted

Is there any documentation how to test the user security ?


Will be described in the next version of the Evaluation Guide. Until then you can experiment with Modeller and Paste View (advanced mode enabled).

Quoted

Any idea when the Supervision server is available ?


The core server part of Supervision Server is already there. More details about will be available once we update the Evaluation Guide.

Regards,
Stephanie

Stephanie

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Thursday, November 2nd 2006, 6:32pm

Hi again,

please make sure to have installed all available updates for your Microsoft Office version.

Regards,
Stephanie
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