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Problem installing Palo Suite 3.2 on linux

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scorbett

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Location: Canada

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1

Saturday, October 22nd 2011, 11:50pm

Problem installing Palo Suite 3.2 on linux

I downloaded Palo_Suite_3_2_OS_4166_5160.tar and attempted to install. During the installation, I received several errors:

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Please enter the path to where you want the Palo Suite to be installed
Default [/opt/jedox/ps]: 
The directory /opt/jedox/ps does not exist. Shall I create it ? [Y|n]: y
The server will now be installed. This might take a while ... tar: Skipping to next header
tar: Exiting with failure status due to previous errors
Ok.

tar: /opt/jedox/ps/storage.tar: Cannot open: No such file or directory
tar: Error is not recoverable: exiting now
tar: /opt/jedox/ps/Data.tar: Cannot open: No such file or directory
tar: Error is not recoverable: exiting now
./install.sh: line 100: cd: /opt/jedox/ps/htdocs/app/docroot: No such file or directory
cp: cannot stat `wss_favicon.ico': No such file or directory
chown: cannot access `favicon.ico': No such file or directory
./install.sh: line 108: cd: /opt/jedox/ps/usr/local/Zend/etc: No such file or directory
cp: cannot stat `php.template': No such file or directory
chown: cannot access `php.ini': No such file or directory
./install.sh: line 124: cd: /opt/jedox/ps/var/log/apache2: No such file or directory
./install.sh: line 131: cd: /opt/jedox/ps/etc/apache2/ssl.crt: No such file or directory
cp: cannot stat `server.crt.template': No such file or directory
./install.sh: line 138: cd: /opt/jedox/ps/etc/apache2/ssl.csr: No such file or directory
cp: cannot stat `server.csr.template': No such file or directory
./install.sh: line 145: cd: /opt/jedox/ps/etc/apache2/ssl.key: No such file or directory
cp: cannot stat `server.key.template': No such file or directory
./install.sh: line 152: cd: /opt/jedox/ps/etc: No such file or directory
mv: cannot stat `localtime': No such file or directory
cp: cannot stat `odbc.ini.template': No such file or directory
cp: cannot stat `odbcinst.ini.template': No such file or directory
There seems to run an http server on port 80.
Should I configure the server to use this port anyway ? [y/N]: N
On what port should the server run then ? [85]: 87
Would you like to access Palo Web over SSL ? [Y/n] n
Palo Web will now ignore SSL requests!
What is this servers IP-Address ? [192.168.2.130]: 
What is the servers name ? (If  no DNS-Server is running take the IP) [ubuntu]: 192.168.2.130
Who should get administrative e-mails regarding this server ? [webmaster@192.168.2.130]:
./install.sh: line 287: etc/hosts: No such file or directory
./install.sh: line 308: etc/apache2/httpd.conf: No such file or directory
Palo Suite is now configured! The Palo OLAP Server is accessible via Port 7777. Start Palo Suite by running the startserver.sh script in the installation directory (/opt/jedox/ps)
To start the SSL version of the server please run the startserver_ssl.sh script!


It seems the tar file is corrupt, or contains a corrupt jedox_ps.tar.gz file. If I try to manually untar this file, I get:

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$ tar xvzf ../jedox_ps.tar.gz
(...)
core-Linux-i386/lib/libodbcpp.so
core-Linux-i386/lib/libcrypto.so.1.0.0
core-Linux-i386/lib/libicudata.so.42.1
tar: Skipping to next header
tar: Exiting with failure status due to previous errors


And if I even just try to gunzip it, I get:

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$ gunzip ../jedox_ps.tar.gz 

gzip: ../jedox_ps.tar.gz: invalid compressed data--crc error

gzip: ../jedox_ps.tar.gz: invalid compressed data--length error


Has anyone else had this trouble?

Also, may I suggest that the download page should have an md5/sha1 hash listed for each file so that I can confirm whether the file corruption happened during download or if the file itself is broken as hosted? The file that I downloaded is 361451520 bytes long with an md5sum of 89c548026df1a90035f590ea29d536cb, but since I have nothing to compare that to I don't know if that's correct or not.

dmarkovic

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2

Tuesday, October 25th 2011, 10:48am

Quoted from "scorbett"

The directory /opt/jedox/ps does not exist. Shall I create it ? [Y|n]: y
The server will now be installed. This might take a while ... tar: Skipping to next header
tar: Exiting with failure status due to previous errors
Ok.

tar: /opt/jedox/ps/storage.tar: Cannot open: No such file or directory
tar: Error is not recoverable: exiting now


Hallo scorbett,

several days ago i install the same version on linux without any problems!
After you are asked to create the directory /opt/jedox/ps the failure appears. Maybe this directory isn´t created. Search for this directory, if there is a directory delete it and remove every other directory, which are included by palo. After that, download the lastest Palo_Linux version and install it. For some information you should also look to the install manuals, which you can download on the Jedox homepage.

Kind regards
Djordja Markovic
Vector SW DV GmbH

Interessant things:
Internal derby:
http://www.jedox.com/community/palo-foru…14338#post14338
Calculate your cube size:
http://www.jedox.com/community/palo-foru…14406#post14406

scorbett

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3

Wednesday, October 26th 2011, 8:05pm

I downloaded the file two more times on two different machines, and here is what I see:

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$ md5sum *4166*
89c548026df1a90035f590ea29d536cb  Palo_Suite_3_2_OS_4166_5160.tar
03e1edbe4d57fef74e9a2a97331e26ae  Palo_Suite_3_2_OS_4166_5160(1).tar
276ac6f13a310ee29f42808e0c68b0e6  Palo_Suite_3_2_OS_4166_5160(2).tar


According to the download site, this file hasn't been modified since 31.07.2011, yet every time I download it, it has slightly different contents. I'm forced to conclude that the file is getting corrupted during the download, but again, because there is no official md5sum listed, I have no way of knowing when my local copy matches what is actually being hosted on the download site. Also, every time I extract the tar file and try to gunzip the jedox_ps.tar.gz file within, I get the same error:

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$ gunzip jedox_ps.tar.gz 

gzip: jedox_ps.tar.gz: invalid compressed data--crc error

gzip: jedox_ps.tar.gz: invalid compressed data--length error


I don't know what else to do at this point, because there is no alternate download method like ftp or sftp, only http, and there are no download mirrors that I'm aware of so that I could download it from a server closer to where I am. Maybe it's because the file has to come all the way from Germany? I don't know. This is frustrating.

tish1

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4

Wednesday, October 26th 2011, 9:09pm

Hi,

I don't know, if this is of any help to you: I can unrar the file without problems on my windows machine...

Regards.
Robert Tischler
Senior Consultant Vector SW DV GmbH

laloune

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5

Friday, October 28th 2011, 3:34pm

Quoted from "dmarkovic"

Maybe this directory isn´t created.
are you sure that you launched the installation with root rights ? (unless you connect with root user, you have to precede the ./install.sh with 'sudo'
laloune

"To understand recursion, one must understand recursion"

rajaiskandarshah

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6

Sunday, November 6th 2011, 7:09am

My installation of Palo_Suite_3_2_OS_4166_5160 downloaded on 5 Nov 2011 on Ubuntu 11.10 was generally OK.

Changed to root : sudo -i

Delete (or rename) any existing /opt/jedox/ps/ folder : rm -rf /opt/jedox/ps/

Install palo : sh /home/iskandar/Palo/Palo_Suite_3_2_OS_4166_5160/install.sh
(for the IP I used 127.0.0.1 )

Copied the MS TrueType fonts : cp /usr/share/fonts/truetype/msttcorefonts/*.* /opt/jedox/ps/core-Linux-i386/var/fonts/

I had a problem initially with insufficient memory for eaccelerator (errors can be detected in the logs in /opt/jedox/ps/ folder, so i had to increase : nano /proc/sys/kernel/shmmax

Start the server : sh /opt/jedox/ps/startserver.sh

Start a browser and navigate to http://127.0.0.1

You should get a login page in the browser, and you can login with username : admin and password : admin

This is just a short note to remind me
http://rajaiskandarshah.blogspot.com

scorbett

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7

Friday, November 25th 2011, 12:23am

I downloaded the file a few more times, each time getting different file contents:

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$ md5sum *5160*

276ac6f13a310ee29f42808e0c68b0e6  Palo_Suite_3_2_OS_4166_5160(1).tar
a65ee0e95645bcabb97ecf43e3aa744a  Palo_Suite_3_2_OS_4166_5160(2).tar
b46fa1ad699f7988b156d2e85c3eee55  Palo_Suite_3_2_OS_4166_5160(3).tar
9150973638df65bb67b91a28d19eee8f  Palo_Suite_3_2_OS_4166_5160(4).tar
873cb0bf367dacaeb003746407b7ca3b  Palo_Suite_3_2_OS_4166_5160(5).tar
03e1edbe4d57fef74e9a2a97331e26ae  Palo_Suite_3_2_OS_4166_5160.tar


It seems that the sixth time was the charm. This file is the correct one (i.e. the only one that extracts and installs correctly, all the others are corrupt):

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873cb0bf367dacaeb003746407b7ca3b  Palo_Suite_3_2_OS_4166_5160(5).tar


So, for anyone finding this post in the future, the correct md5sum of the file is 873cb0bf367dacaeb003746407b7ca3b. Of course, that will change the next time a new version is released. If anyone from jedox is reading this, please, please, please make the following changes to the download page:

  1. List the md5 or sha1 hash of each file so that I know whether or not it downloaded correctly.
  2. Offer the file via alternate download methods like ftp or torrent, as your http server seems to be unreliable (at least, from here in Canada).

dominik_l

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8

Friday, November 25th 2011, 10:02am

Hi,
we'll add MD5 hashs for the downloads for the 3.3 release.

As for alternative download locations, bit more difficult, but we're looking into that as well.

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