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Can´t Login (Palo Suite 3.2 Community Edition)

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Organisator

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Date of registration: Sep 6th 2011

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Wednesday, September 14th 2011, 2:18pm

Can´t Login (Palo Suite 3.2 Community Edition)

Hi all,

after successful testing the Palo Suite 3.1.1.3115 and installing the new 3.2 we are no longer able to get in with "admin"/"admin". Has the password changed? Can´t find a hint for this in the documents. Hope for help here...

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phabion

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Date of registration: Aug 29th 2011

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Wednesday, September 14th 2011, 3:29pm

Quoted from "Organisator"

Hi all,

after successful testing the Palo Suite 3.1.1.3115 and installing the new 3.2 we are no longer able to get in with "admin"/"admin". Has the password changed? Can´t find a hint for this in the documents. Hope for help here...

Organisator

Could you see the login interface?

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Trainee

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Wednesday, September 14th 2011, 5:09pm

Yes, I can!

vesi

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Thursday, September 15th 2011, 3:23pm

I have exactly the same problem :(

laloune

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Friday, September 16th 2011, 12:21pm

on which system are you working on ?

I had the same problem once but it was the core.bin (on linux system) that was not started.

on windows the PaloSuiteCoreService has to be started also
laloune

"To understand recursion, one must understand recursion"

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Monday, September 19th 2011, 1:06pm

We are working on a virtual machine, based on ESXi-System.

dominik_l

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Monday, September 19th 2011, 5:51pm

Did you migrate databases from 3.1, especially System database?

Please check the release notes here. Palo 3.2 uses a special user called _internal_suite for the components' communication with OLAP server. You should check wether the user exists, and wether the configuration files (palo_config.xml in core directory, and config.php in httpd/app/etc directory) have correct password set foor this user.

tish1

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Tuesday, September 20th 2011, 10:21pm

Hi,

also be careful when changing the Apache port from 80 to something else in the httpd.conf. You have to change that port in a different file as well.

Regards.
Robert Tischler
Senior Consultant Vector SW DV GmbH

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