Palo Community Forum

Hello
I have installed the newest community-version of Palo-Suite. After I add one user and changed the admin-password, the web-login doesn´t work any more the next day. Delete the new user, changing the new admin-password into the old one: nothing helps!
The is this message on the log-file: 2011-06-27 11:29:53 WARNING: error code: 1016 description: missing parameter message: missing session identifier
Is this a bug? Have I to wait for the next version?? What can I do?
Best regards
Roland

Hello,
my problem still exists! After removing the new users und setting the old passwords ( by using palo-excel) and restarting all services web-login was possible. Now I changed the users und passwords once more. I could work with new passwords and unsers with palo excel, it was also possible to login over palo web, but it was also possible to login into palo-web with the old passwords. After some time the apache-Server crashed, apache_error_log: [error] [client 172.16.34.82] proxy: error processing body. Client aborted connection., referer: http://xxxx/xxxx/xxxx/main.php
I restarted all servers, but have no access to palo-web at all. Message:
"unable to fetch user group"
Now no message in apache-error_log
core-log:
ERROR fatal error! failed to load extension 'palo_wss3.dll': Caught exception: not authorized for operation : login error
palo_server_log:
INFO: user 'Paul' logged in
WARNING: error code: 1009 description: not authorized for operation message: login error
Any ideas???
Best regards
Roland

Hello,
1. If you are wondering about the message "unabe to fetch user group" (palo-web)
2. ERROR fatal error! failed to load extension 'palo_wss3.dll' (log-file)
3. error code: 1009 description: not authorized for operation message: login error (log-file)
4. You can use old and changed passwords in palo-web in the same time
5. The next day you have no access to palo web at all
6. The restart of the services doesn´t help
Then maybe you have changed the admin-password, but have forgotten to change this password also in the files ./httpd/app/etc/config.php and ./core2/palo_wss3_config.xml (windows paths).
I wonder why have found this information only in the forum and not in the documentation, maybe this information is quite hidden? I think many users are changing the admin-password and this leads often to frustration. Why is the changing of the admin-password so complicated?
Best regards
Roland

See also the thread: http://www.jedox.com/community/palo-foru…p?threadid=2784