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lacma

Trainee

  • "lacma" is male
  • "lacma" started this thread

Posts: 4

Date of registration: Sep 14th 2009

Location: Egerkingen CH

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1

Monday, September 14th 2009, 4:23pm

Error message every 5 sec.

Hello

Notes to environement: Win XP, Office 2007 pro.

I just installed Palo local on pc.
after starting excel and palo first time i get an error message every 5 sec.:

**************************************
"Microsoft Office Excel wartet auf die Beendigung einer OLE-Aktion in einer anderen Anwendung"
**************************************

but there is no other window / application started. just services of course.

Before installing palo for excel - actual version available - I got no message like this.


The PaloXIAddin.log shows an error like:

------------------------------------------------
PaloXIAddin.log:
Montag, 14. September 2009 12:12
Error
Error when performing read on registry!

Exception Data:
System.NullReferenceException: Object reference not set to an instance of an object.
at Jedox.Palo.XlAddin.Utils.RegUtils.FormProperties(String sFormName, Int32[] iProperties)
------------------------------------------------

Its about the time stamp I installed Palo. Or about I starded first time.

Is there anyone can help me to get rid of this error message.

thank you
Marcel

leomatter

Intermediate

Posts: 15

Date of registration: Feb 17th 2009

Location: Switzerland

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2

Monday, September 14th 2009, 10:09pm

RE: Error message every 5 sec.

I see this from time to time too. I then just open task manager, go to the "processes" tab an kill all excel.exe that are running..
I could not yet figure out why and when this happens..

lacma

Trainee

  • "lacma" is male
  • "lacma" started this thread

Posts: 4

Date of registration: Sep 14th 2009

Location: Egerkingen CH

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3

Wednesday, September 23rd 2009, 9:28pm

RE: Error message every 5 sec.

Hello Leomatter
thank you for trying to help me.

However it worked fine - it can be the solution for this problem.

maybe you know already the other problem:

when starting Palo Excel Add-in first time after booting PC, Palo menu will not be loaded.

it takes allways two times to start palo excel add-in to get menu loaded properly.

I tested it on two different pc's. the same thing.

for me - there is a bug in 'start palo excel add-in' function or in Excel 2007 Ribbon support for Palo Add-in.

by

leomatter

Intermediate

Posts: 15

Date of registration: Feb 17th 2009

Location: Switzerland

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4

Thursday, September 24th 2009, 8:45am

RE: Error message every 5 sec.

i also saw this, however more on "weak" pc's. for example i moved once a virtual machine from a laptop to a server. on the laptop it almost always needed 2 starts, on the server it started ok. it was with excel 2003.

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