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cannot run PaloSuiteHttpdService

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sargac

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  • "sargac" started this thread

Posts: 6

Date of registration: Aug 11th 2010

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1

Wednesday, August 11th 2010, 2:51pm

cannot run PaloSuiteHttpdService

Hello,

I have a problem running the PaloSuiteHttpdService windows service (version 3.1) while all other Palo services (MOLAP, Tomcat and Core) are running fine and the installation was successfull.

The error shows:
Services: Could not start the PaloSuiteHttpdService service on Local Computer.
Error 1053: The service did not respond to the start or control request in a timely fashion.

The Application log shows:
Faulting application httpd.exe, version 2.2.15.0, faulting module unknown, version 0.0.0.0, fault address 0x0070290c.

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It works, if I comment the following lines int the httpd.conf file:
#PHPINIDir "php"
#LoadModule php5_module php/php5apache2_2.dll

I have a separate Apache/PHP5/MySQL installation on a same computer.

--

Did anyone experienced same error and does anyone know what could be the problem starting that service? (I successfully run the service on a static PC with almost the same configuration, but I need this running on that other computer as well -- it's a laptop.)

Best,
Mario

sargac

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Posts: 6

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2

Wednesday, August 11th 2010, 3:05pm

additional info

I figured out that the differences between two pc's are in type of php install:

pc #1:
- has non-binary installation of PHP (not listed in add/remove programs)
- the PaloSuiteHttpdService can be run here

pc #2:
- has a binary version of PHP (listed in add/remove programs)
- the PaloSuiteHttpdService cannot be run here

does that make any sense and is there any cure for this?

Best,
Mario

axi

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Posts: 661

Date of registration: Mar 5th 2009

Location: Germany / Bargteheide

Occupation: BI

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3

Wednesday, August 11th 2010, 4:47pm

check your path (echo %PATH% in MS-OS)

and then edit your environment in a way that the installed php is not "seen" by the Palo processes

this is best done in a batch file:
PaloSuiteStart.bat

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set PATH=neccessary dirs
net start "PaloSuiteTomcatService"
net start "PaloSuiteMOLAPServerService"
net start "PaloWebCoreServerService"
net start "PaloSuiteHttpdService"

sargac

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Posts: 6

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4

Wednesday, August 11th 2010, 7:24pm

I created the batch file as you said (omitted the original PHP path):

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set PATH=c:\Program Files\Jedox\Palo Suite\httpd\php\;%SystemRoot%\system32;%SystemRoot%;%SystemRoot%\System32\Wbem 
net start "PaloSuiteTomcatService" 
net start "PaloSuiteMOLAPServerService" 
net start "PaloWebCoreServerService" 
net start "PaloSuiteHttpdService"


but it still stucks at the last service "PaloSuiteHttpdService" and produces the error.

I'll try to uninstall original PHP and see if that helps.

Thanks,
Mario

This post has been edited 1 times, last edit by "sargac" (Aug 11th 2010, 7:25pm)

sargac

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5

Wednesday, August 11th 2010, 7:44pm

As soon as I uninstalled the original PHP, Palo service started working... but now I need to re-install the old PHP... I'll try different install and see what happens.

Thanks again,
Mario

axi

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Posts: 661

Date of registration: Mar 5th 2009

Location: Germany / Bargteheide

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6

Thursday, August 12th 2010, 11:01am

another try worth it would be editing the httpd.conf and hardcode the path to the libraries there

rubytuby

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Date of registration: Jan 25th 2012

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7

Wednesday, January 25th 2012, 10:53pm

Make sure IIS service isn't running.
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