No Ribbon in Excel 2007

Trainee

Date of registration: Apr 27th 2009

Monday, April 27th 2009, 2:31pm

Hello everybody,

I installed Palo some time ago. The server seems to work fine; localhost:7777 is responding. However, I fail to see the Palo Ribbon on Excel 2007. I uninstalled Palo and installed it again.

No cigar.

Does anybody have an idea what to do next?

Thank you very much!

Rainer

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jgibbs

Sage

Posts: 154

Date of registration: Dec 5th 2006

Location: Toronto

Occupation: Accountant

2

Monday, April 27th 2009, 3:51pm

RE: No Ribbon in Excel 2007

I almost always have to restart Excel two times in order for the ribbon to show up. Otherwise, it's in add-ins.

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RainerW

Trainee

Posts: 2

Date of registration: Apr 27th 2009

3

Monday, April 27th 2009, 5:06pm

Thanks for the quick answer, I just did that. Nothing happened. Any other ideas?

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dominik_l

Jedox Team

Posts: 344

Date of registration: May 7th 2008

Location: Freiburg / Germany

4

Tuesday, April 28th 2009, 9:11am

Do you see the dropdown menu in "Addins"?
What version of Palo did you install?
Is Excel 2007 the only Excel version on this Machine?

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student1234

Beginner

Posts: 1

Date of registration: Apr 29th 2009

5

Wednesday, April 29th 2009, 2:15pm

RE: No Ribbon in Excel 2007

Hello

I face the same problem this morning. Maybe you must activate palo by clicking on the icone "palo".

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dominik_l

Jedox Team

Posts: 344

Date of registration: May 7th 2008

Location: Freiburg / Germany

6

Wednesday, April 29th 2009, 4:17pm

RE: No Ribbon in Excel 2007

Quoted

Originally posted by student1234
Hello

I face the same problem this morning. Maybe you must activate palo by clicking on the icone "palo".

If so, you can try changing the start up behaviour of the Addin in the Start Menu of Windows: All Programs => Palo => Palo settings
It might be set to "Manual Start with Palo Link" instead of "Start automatically with Excel".

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ldivis

Sage

Posts: 84

Date of registration: Dec 2nd 2007

7

Thursday, April 30th 2009, 3:08pm

RE: No Ribbon in Excel 2007

Hello,
I have the same (small) problem. Proposed setting does not help. Palo stays in Addons menu only.

Lubos

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ldivis

Sage

Posts: 84

Date of registration: Dec 2nd 2007

8

Tuesday, May 26th 2009, 11:33am

RE: No Ribbon in Excel 2007

Hello,

Can somebody help with this problem mentioned above? I have installed the last version of Paloserver 3 (3859) on PC with Win Vista, Office 2007. I did not find any condition when Palo menu apears in Excel ribbon 2007.

Thanks again.
Lubos

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jayku

Intermediate

Posts: 11

Date of registration: May 29th 2009

9

Friday, May 29th 2009, 12:43am

click on Office Button->Excel Options->Add-Ins->Disabled Items

Probably the Excel 2007 Ribbon Support for Palo Add-in is deactivated.
Click on the "go.." button, the and activate the Ribbon Support (on the next popup window). Restart Excel.
Should work now.

Had this issue several times. Happens normally after Palo Excel add-in/Ribbon Support Crashed.

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sajo

Intermediate

Posts: 15

Date of registration: Feb 11th 2009

10

Friday, May 29th 2009, 12:15pm

Doesn't help me...

It might be about time that we had some input from JEDOX on the topic...

Simon

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lacma

Trainee

Posts: 4

Date of registration: Sep 14th 2009

Location: Egerkingen CH

11

Monday, September 21st 2009, 9:40am

RE: No Ribbon in Excel 2007

Hello
I got same problem. but...

the fist time I installed Palo V3.0 the menu 'palo' was ok. I got a menu opton palo in menubar.

but I got an other problem I posted in this forum:
http://www.jedox.com/community/palo-foru…p?threadid=1950

I found no help to solve that problem so I uninstalled palo and did a completely new installation.

And now the ribbon add-in will not start anymore.
means - however I check the box for Excel 2007 'Ribbon support for Palo Add-in' in Excel -> Excel Options -> Add-ins -> go to 'COM-Add-Ins' - the menubar for palo is not started.

there is also a handicap that I have to start 'Palo Excel Add-in'-button 2 times bevor Add-in Palo will realy start.

Is there a problem with registry entries?

Please give some more help to get rid of this heavy-going problem.

thanks

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sajo

Intermediate

Posts: 15

Date of registration: Feb 11th 2009

12

Wednesday, September 23rd 2009, 12:00am

RE: No Ribbon in Excel 2007

I think it is a registry problem. Try setting localbehaviour to 3 in HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\Excel\Addins\PaloXlAddin2007.Connect

It works for me now.

Simon

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lacma

Trainee

Posts: 4

Date of registration: Sep 14th 2009

Location: Egerkingen CH

13

Wednesday, September 23rd 2009, 9:18pm

RE: No Ribbon in Excel 2007

Hi

I think I found a way to solve the problem. it will not show the reason for this problem but it was helping me:

go to excel-option -> add-ins -> select Com-Add-Ins and klick go-to.

delete the add-in "Excel 2007 Ribbon support for Palo Add-In". but!!!! remember the path which is shown at bottom edge.

Klick OK and leave excel.

Start excel again and go to Com-Add-Ins.
Add new add-in and select the PaloXIAddIn2007Shim.dll from path above.

Now leave excel again. With the next start with "Palo Excel Add-In"-button the menu will be there.

for me it worked fine. but still there is no idea for reason of this 'bug?'.

good luck

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realquo

Sage

Posts: 255

Date of registration: Mar 11th 2009

Location: Italy

Occupation: BI Consultant

14

Saturday, November 27th 2010, 1:55pm

RE: No Ribbon in Excel 2007

Hi,

just to share that after months or regular usage, I experienced the same problem (ribbon support for palo not loading), I tried lacma suggestion and it worked for me too,
thanks,

RQ

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stela

Unregistered

15

Monday, December 6th 2010, 11:31am

I face the same problem last day.

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vmikrin

Trainee

Posts: 2

Date of registration: Aug 26th 2011

16

Sunday, October 9th 2011, 4:03pm

Same problem with Excel 2010 32b

I can't start Palo ribbon in Excel 2010, only icons in AddIn ribbon section are presented. Deleting and adding again "PaloXlAddinShim.dll" does not work. Complete reinstall also doesn't work.

Can you help me?

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tish1

Sage

Posts: 762

Date of registration: Jul 13th 2009

Location: Vienna / Austria

Occupation: Senior Consultant @ Vector SW DV GmbH

17

Friday, October 14th 2011, 11:33am

Hi,

what Palo version do you use? This is an old thread. The ribbon support has been discontinued in Palo CE 3.2.

Regards.

Robert Tischler
Senior Consultant Vector SW DV GmbH

Unterstützung für Jedox und Palo Projekte - Jedox und Palo Schulungen in Wien - Vector Blog auch über Jedox und Palo

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realquo

Sage

Posts: 255

Date of registration: Mar 11th 2009

Location: Italy

Occupation: BI Consultant

18

Monday, October 17th 2011, 8:01pm

Hi,
did I misread tish reply? No support for ribbon from CE 3.2 on?
I can understand the "delayed release of new features" in CE, but not the same for "delete the existing features from CE"...

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tish1

Sage

Posts: 762

Date of registration: Jul 13th 2009

Location: Vienna / Austria

Occupation: Senior Consultant @ Vector SW DV GmbH

19

Wednesday, October 26th 2011, 3:12pm

Quoted from "realquo"

did I misread tish reply?

No, unfortunately you didn't.

Regards

Robert Tischler
Senior Consultant Vector SW DV GmbH

Unterstützung für Jedox und Palo Projekte - Jedox und Palo Schulungen in Wien - Vector Blog auch über Jedox und Palo

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