You are not logged in.

missing PALO error elimination in OS

Dear visitor, welcome to Palo Community Forum. If this is your first visit here, please read the Help. It explains in detail how this page works. To use all features of this page, you should consider registering. Please use the registration form, to register here or read more information about the registration process. If you are already registered, please login here.

volkerklein

Intermediate

  • "volkerklein" started this thread

Posts: 5

Date of registration: Aug 30th 2010

  • Send private message

1

Wednesday, November 10th 2010, 8:50am

missing PALO error elimination in OS

Palo error elimination.

I am a Palo user from the very beginning.

I apreciate a lot the development of Palo and Jedox.

But I regret heavily now the impression I have, that Jedox is going to change their habits towards the huge number of users and testers in the open source Palo community by not updating in time the OS version of Palo concerning elimination of reported bugs.

When I started to use PALO Suite 3.1 I had to realize a lot of errors. I was told in version 3.2 there will be a big improvment on this issue.

When I realized now that 3.2 is released for download, where almost 200 bugs etc. were eliminated (!) I had to realize that it is only possible to use this 3.2 version for 30 days testwise and no Community version is available so far, may be in several month, I was told officially.

It is ok that in the free OS version new features will not be available for free but by the work done by the community in testing PALO and reporting errors and bugs in the software it would be very fair to this community to offer the version with these bugs repaired. The work is allready done by Jedox but they do not give it to the OS community.

To let the community do the work for testing and reporting errors but not rewarding them with the error eliminated community version is just not fair.

Jedox gets the big testing environment and work of the community for free and as an important input and basis for also improving their commercial versions of PALO. Jedox should pay the fair compensation for this by offering the error eliminated version back.

I think a new release of version 3.1, with the eliminated errors would be the adequate and fair solution.

Dipl. Kfm. Volker Klein, Wien

realquo

Sage

  • "realquo" is male

Posts: 255

Date of registration: Mar 11th 2009

Location: Italy

Occupation: BI Consultant

  • Send private message

2

Wednesday, November 10th 2010, 9:49am

Well said !!!

RQ

Michel

Sage

  • "Michel" is male

Posts: 154

Date of registration: Jun 1st 2007

Location: Netherlands

  • Send private message

3

Thursday, November 11th 2010, 10:52am

RE: missing PALO error elimination in OS

Seconded!

ldivis

Sage

Posts: 84

Date of registration: Dec 2nd 2007

  • Send private message

4

Thursday, November 11th 2010, 12:35pm

RE: missing PALO error elimination in OS

Hi,
as you can read the last information from Jedox about community editon, they probably do not need so wide tests. Older premium 3.1 SR will be avalable as CE in the middle of 2011, and other actualization in two years, maybee. It is too late, I am affraid. Does anybody know about some another forum for comparison of simmilar products with clear information about functionality, price and experiences? Does anybody experience with support for paid premium version in real implementation? I do not mean simple example. I saw some of them searching help on this community forum.

This post has been edited 2 times, last edit by "ldivis" (Nov 11th 2010, 1:04pm)

realquo

Sage

  • "realquo" is male

Posts: 255

Date of registration: Mar 11th 2009

Location: Italy

Occupation: BI Consultant

  • Send private message

5

Thursday, November 11th 2010, 6:03pm

Hi,
yes I read about Jedox commitment to open source for the future. The proposed model (time-delayed release to CE of improvements first available in the PE), as ldivis says, may suggest that Jedox is not intending, for the future, the community as a source for testing.
I think everyone here would like a quick release of improvements and fixes to CE but, at a certain point, there would be no difference with PE.
Personally I find that the stated model (CE one step behind PE as of features) is reasonable, especially in the long term, as long as the time delay is kept at an acceptable level, but this will be a matter of balance.
RQ

ldivis

Sage

Posts: 84

Date of registration: Dec 2nd 2007

  • Send private message

6

Thursday, November 11th 2010, 6:12pm

Hi,
read carefullly, Jedox offers not "one" but "two steps"......

tish1

Sage

Posts: 761

Date of registration: Jul 13th 2009

Location: Vienna / Austria

Occupation: Senior Consultant @ Vector SW DV GmbH

  • Send private message

7

Friday, November 12th 2010, 12:32pm

Hi ldivis,

we work together with Jedox Support on numerous projects and they always did a job that was well worth the money! Up to now, I mostly recommended buying PE as a way to get access to support and with a ratio of CE : PE at about 50 : 50, this can't be so wrong.

Regards.
Robert Tischler
Senior Consultant Vector SW DV GmbH

This post has been edited 1 times, last edit by "tish1" (Nov 12th 2010, 12:32pm)

Rate this thread